On this page you will find information on events I will be speaking at in the past, present and the future. I believe in giving back to the design community, and this is a great way to do it. I always aim to add value to at least one audience member (hopefully more) with every talk, interview or panel discussion.
17th October 2018 @ WeWork Mansion House, 6:30-9PM
Join us for the launch of Insights! It’s our brand new AI-powered money management service helping customers make better decisions when it comes to managing their money.
Come along to meet the team and hear about the journey of developing Insights from our Heads of Mobile, Development and Design.
6th November 2019 @ Podcast/Webinar
Jay’s journey into user experience design and what to expect from his talk at UX Live on the First 600 days running a design function.
[/vc_column_text][/vc_column][/vc_row]
13th November 2019 @ Excel Centre – London, All day
Things I wish that I knew before hand and lessons for future design leaders.
18th November 2019 @ Berlin, Germany
Redefining your online customer journey’s and user experiences in banking.
5th MAy 2020 @ London, TBC
18 September 2019 @ CodeNode, London, UK
As a design leader, Jay gives his insights into using user experience design to create fans not customers. He’ll be sharing his experience of how the UX&UI team at Metro Bank have shown the value of customer research and usability testing to drive propositions and how they’ve taken a strategic approach to implementing design governance and long-term resourcing as the business scales.
12 September 2019 @ The Relay Building, London, 6-9PM
Is your digital strategy driven by – or drowned in data? Cyber-Duck and General Assembly are thrilled to invite you along to ‘How to use UX insights to improve your digital marketing’. Our three experienced speakers will share how to generate a data euphoria that will transform your marketing strategy, increase customer satisfaction and make your organisation more efficient.
10 September 2019 @ London, UK
With the rise of mobile banking technology and fintechs, the understanding of what banking is has shifted. And as consumers turn increasingly to their phones instead of their local branches, it’s raised questions around the future of bricks and mortar, and the future of banking.
4-5 December 2018 @ London, UK
What are the latest customer experience trends, challenges and disrupters defining the direction of the industry? Our special guest speakers and panelist discuss their experiences and the future of digital customer experience.
20-21 November 2018 @ Secret Location, Surrey The European Digital Banking Summit is a private invitation only gathering that plays host to a community of senior Digital Banking and FinTech leaders from across the European Banking sector who come together to address some of the key challenges and opportunities within the industry. Our relentless focus on interaction and engagement has enabled us to create an innovative program that delivers a culture of open dialogue.
30-31st October 2018 @ Printworks, London
We are passionate about fintech and the digitisation of so many industries. It’s hard not to get excited about the ways in technology creates the opportunity to do things in new and better ways; delivering better outcomes to individuals and businesses alike. There is a real opportunity to build on some important successes in fintech and financial services more broadly, and access to a pipeline of technically proficient labour is key to achieving and sustaining a cutting-edge and world leading industry. We didn’t see that important part of the ecosystem represented at any other events. Talent drives innovation.
17th October 2018 @ WeWork Mansion House, 6:30-9PM
Join us for the launch of Insights! It’s our brand new AI-powered money management service helping customers make better decisions when it comes to managing their money.
Come along to meet the team and hear about the journey of developing Insights from our Heads of Mobile, Development and Design.
28th October 2019 @ Deloitte Digital London
Jay’s journey into user experience design, the challenges faced as a young black male and tips on how to become successful and remain positive when the odds are against you.
[/vc_column_text][/vc_column][/vc_row] 6th November 2019 @ Podcast/Webinar Tech Circus – Let’s talk UX
Jay’s journey into user experience design and what to expect from his talk at UX Live on the First 600 days running a design function.
13th November 2019 @ Excel Centre – London, All day
Things I wish that I knew before hand and lessons for future design leaders.
18th November 2019 @ Berlin, Germany
Redefining your online customer journey’s and user experiences in banking.
5th MAy 2020 @ London, TBC
18 September 2019 @ CodeNode, London, UK
As a design leader, Jay gives his insights into using user experience design to create fans not customers. He’ll be sharing his experience of how the UX&UI team at Metro Bank have shown the value of customer research and usability testing to drive propositions and how they’ve taken a strategic approach to implementing design governance and long-term resourcing as the business scales.
12 September 2019 @ The Relay Building, London, 6-9PM
Is your digital strategy driven by – or drowned in data? Cyber-Duck and General Assembly are thrilled to invite you along to ‘How to use UX insights to improve your digital marketing’. Our three experienced speakers will share how to generate a data euphoria that will transform your marketing strategy, increase customer satisfaction and make your organisation more efficient.
10 September 2019 @ London, UK
With the rise of mobile banking technology and fintechs, the understanding of what banking is has shifted. And as consumers turn increasingly to their phones instead of their local branches, it’s raised questions around the future of bricks and mortar, and the future of banking.
4-5 December 2018 @ London, UK
What are the latest customer experience trends, challenges and disrupters defining the direction of the industry? Our special guest speakers and panelist discuss their experiences and the future of digital customer experience.
20-21 November 2018 @ Secret Location, Surrey The European Digital Banking Summit is a private invitation only gathering that plays host to a community of senior Digital Banking and FinTech leaders from across the European Banking sector who come together to address some of the key challenges and opportunities within the industry. Our relentless focus on interaction and engagement has enabled us to create an innovative program that delivers a culture of open dialogue.
30-31st October 2018 @ Printworks, London
We are passionate about fintech and the digitisation of so many industries. It’s hard not to get excited about the ways in technology creates the opportunity to do things in new and better ways; delivering better outcomes to individuals and businesses alike. There is a real opportunity to build on some important successes in fintech and financial services more broadly, and access to a pipeline of technically proficient labour is key to achieving and sustaining a cutting-edge and world leading industry. We didn’t see that important part of the ecosystem represented at any other events. Talent drives innovation.
17th October 2018 @ WeWork Mansion House, 6:30-9PM
Join us for the launch of Insights! It’s our brand new AI-powered money management service helping customers make better decisions when it comes to managing their money.
Come along to meet the team and hear about the journey of developing Insights from our Heads of Mobile, Development and Design.
28th October 2019 @ Deloitte Digital London
Jay’s journey into user experience design, the challenges faced as a young black male and tips on how to become successful and remain positive when the odds are against you.
6th November 2019 @ Podcast/Webinar
Jay’s journey into user experience design and what to expect from his talk at UX Live on the First 600 days running a design function.
13th November 2019 @ Excel Centre – London, All day
Things I wish that I knew before hand and lessons for future design leaders.
18th November 2019 @ Berlin, Germany
Redefining your online customer journey’s and user experiences in banking.
5th MAy 2020 @ London, TBC
18 September 2019 @ CodeNode, London, UK
As a design leader, Jay gives his insights into using user experience design to create fans not customers. He’ll be sharing his experience of how the UX&UI team at Metro Bank have shown the value of customer research and usability testing to drive propositions and how they’ve taken a strategic approach to implementing design governance and long-term resourcing as the business scales.
12 September 2019 @ The Relay Building, London, 6-9PM
Is your digital strategy driven by – or drowned in data? Cyber-Duck and General Assembly are thrilled to invite you along to ‘How to use UX insights to improve your digital marketing’. Our three experienced speakers will share how to generate a data euphoria that will transform your marketing strategy, increase customer satisfaction and make your organisation more efficient.
10 September 2019 @ London, UK
With the rise of mobile banking technology and fintechs, the understanding of what banking is has shifted. And as consumers turn increasingly to their phones instead of their local branches, it’s raised questions around the future of bricks and mortar, and the future of banking.
4-5 December 2018 @ London, UK
What are the latest customer experience trends, challenges and disrupters defining the direction of the industry? Our special guest speakers and panelist discuss their experiences and the future of digital customer experience.
20-21 November 2018 @ Secret Location, Surrey The European Digital Banking Summit is a private invitation only gathering that plays host to a community of senior Digital Banking and FinTech leaders from across the European Banking sector who come together to address some of the key challenges and opportunities within the industry. Our relentless focus on interaction and engagement has enabled us to create an innovative program that delivers a culture of open dialogue.
30-31st October 2018 @ Printworks, London
We are passionate about fintech and the digitisation of so many industries. It’s hard not to get excited about the ways in technology creates the opportunity to do things in new and better ways; delivering better outcomes to individuals and businesses alike. There is a real opportunity to build on some important successes in fintech and financial services more broadly, and access to a pipeline of technically proficient labour is key to achieving and sustaining a cutting-edge and world leading industry. We didn’t see that important part of the ecosystem represented at any other events. Talent drives innovation.
17th October 2018 @ WeWork Mansion House, 6:30-9PM
Join us for the launch of Insights! It’s our brand new AI-powered money management service helping customers make better decisions when it comes to managing their money.
Come along to meet the team and hear about the journey of developing Insights from our Heads of Mobile, Development and Design.
